1. How do I place an order for furniture on your website?

To place an order, simply browse our collection and select the furniture item you wish to purchase. Click on the “Add to Cart” button and proceed to the checkout page to complete your order.

2. Can I customize the furniture to suit my specific needs?

Currently, we do not offer customization options for our furniture pieces. However, each piece is carefully designed to fit a variety of spaces seamlessly. Additionally, our items are available in a range of colors to complement different styles and preferences.

3. What payment methods do you accept?

We accept online credit card payments, in addition cash on delivery is available in Lebanon only.

4. How long does it take to receive my furniture after placing an order?

The delivery time can vary depending on the specific item and your location. We strive to process and ship orders as quickly as possible. Once your order is placed, we will provide you with an estimated delivery timeframe.

5. Do you offer international shipping?

Yes, we offer worldwide shipping. However, please note that shipping fees and delivery times may vary depending on the destination. During the checkout process, you can enter your address to check if we deliver to your location.

6. What is your return policy?

We apologize for any inconvenience, but at this time, we do not offer a refund or exchange policy for our furniture items. If you have any questions or concerns about a specific item, please contact our customer support here, and we’ll be glad to assist you.

7. How can I track my order?

Once your order is shipped, we will send you a confirmation email with a tracking number and instructions on how to track your package. You can use this tracking number on our website or the shipping carrier’s website to monitor the progress of your delivery.

8. Do you offer any warranties on your furniture?

Yes, we stand behind the quality of our furniture. The warranty duration and coverage details vary depending on the specific item.

9. Can I cancel or change my order after it has been placed?

We understand that circumstances may change. If you need to cancel or make changes to your order, please contact our customer support here as soon as possible. We will do our best to accommodate your request, depending on the order status and fulfillment process.

10. How can I contact your customer support?

You can reach our customer support team by email at info@rediconcept.com or by phone at [96181697838]. Our dedicated support staff is available to assist you with any questions, concerns, or issues you may have.

11. Do you have a shop where I can visit?

At the moment, we operate exclusively online and do not have a physical retail location. Our website serves as the primary platform for browsing and purchasing our furniture collection. We firmly believe in the power of the internet to connect with a diverse and global audience, allowing us to reach people from all around the world. By being online, we can offer our products and services to a wider range of customers, creating an accessible shopping experience for everyone. While we may not have a physical store right now, we are committed to providing top-notch service and quality products through our online platform. Our goal is to continue growing our online presence and delivering exceptional value to our customers worldwide.